Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"This is a GREAT place!!! All of our furry family members are patients here for both routine preventative care and emergency situations. We have had urinary tract issues, back issues, cysts, dysplasia, hip displacements, knee issues/surgeries and the list could go on. I won't go into detail about everything but we have some serious issues and I know that when we bring our furry babies here they are getting the best care possible. Our previous vet wanted to"put down"our German Shepherd puppy because of a skin condition that was costing us a fortune. Finally, we decided to bring her to Ebenezer for a second opinion and found that she had an infection in her female organs and only needed to be spayed. After the surgery, she didn't have the stress on her body and her skin cleared up (just like the doctor here at Ebenezer said it would). That was 13 years ago and we haven't been to a different vet since. Last year, the littlest of my furry babies had a dislocated hip (just days before we were leaving for vacation). I let her stay at the hospital under the care of Dr. Lawrence. He called (yes, I said HE called) several times that week to give me updates on how she was doing. She could not have possibly been in better hands. I am not one to board my furry babies but I did it again this year when we went on vacation simply because she does not travel well and is very nervous and uncomfortable away from home. I knew that she would be taken care of while we were gone. I have seen some changes in staff over the years but the one thing that has never changed has been the quality of care. I appreciate them very much!!! Not just how they treat my furry babies but also how they treat me!!"

Tracy

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